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Best Upon Request has a unique team culture. Our focus is on family, and that is reflected in our day-to-day activities, both in our corporate office and throughout our client locations nationwide. Take a look at what our employees are saying about being a part of the Best Upon Request team.
Despite being spread out geographically, Best Upon Request is proud of our tight-knit community. We have many programs that highlight our culture, including a mentoring program for new employees, regular conference calls, logo wear and an in-depth internal newsletter. We are honored to support our community in a variety of ways. We promote a company culture that instills passion in what we do, which is evident in each and every one of our team members. Our unique culture is also evident in our turnover percentage: less than two percent in 2008.
Supporting Our Community
Best Upon Request is committed to improving the quality of life in the communities we serve, both in Cincinnati and in our client locations nationwide. We actively support non-profit organizations such as United Way, Goodwill, Food for Families, Toys for Tots, LIVESTRONG Lance Armstrong Foundation and YWCA, to name a few.
The Best Upon Request team has participated in The Susan G. Komen Breast Cancer Foundation's Race for the Cure. The corporate office has also partnered with United Way for volunteer opportunities, most recently taking 20 children from Cincinnati's Kids Café - an inner-city after-school program - on a fun-filled farm fieldtrip. Each month, Best Upon Request picks a "Shining Star" who is excelling at their job and donates $50 to the charity of their choice, demonstrating an ongoing commitment to both our team members and our community.
In 2008, we launched an internal campaign for United Way. As a result of our employees' dedication, Best Upon Request was ranked 9th in the top 25 Pacesetter Companies in the Tri-State area for 2008 with a contributions increase of 1,100% from 2007. United Way recognized Best Upon Request with an Outstanding Community Service Small Company, 2008 Community Care Week Award.
Employee Testimonials
- "I have worked in retail management for over 20 years and Best Upon Request, by far, has the highest ethical standards of any company I have worked for. They have set and communicated important guidelines for their concierges to follow in order to provide trusted service to their customers. They lead by example: every Best Upon Request employee I have encountered, especially those in leadership positions, has demonstrated professional ethics in the workplace. They hold a high regard for achieving our mission with truly honorable methods. The respect given to Best Upon Request team members is amazing and I have never felt so valued as an employee as I do by Best Upon Request."
-Julie, Concierge at Dupont Hospital (Fort Wayne, Ind.) - "We are proud to be linked to a company that reinforces our own beliefs and values. As we make it our personal commitment to further enhance the reputations not only of ourselves, but that of Best Upon Request."
-Travis and Shannon, Concierges at Wheaton Franciscan Healthcare -St.Francis (Milwaukee, Wis.) - "Best Upon Request is one of the best organizations (maybe the best) I have ever worked for. When we say an ethical, caring, people company, we mean it (walk the talk). I've said this many times before: the feeling goes beyond team to a feeling of family."
-Tom, Lead Concierge at Crittenton Hospital Medical Center (Rochester, Mich.) - "What keeps me at Best Upon Request? The amazing people that work here, the culture and the opportunity we have to make a difference."
-Molly, Concierge Consultant at Corporate Office (Cincinnati, Ohio) - "The family-like, value-centered culture makes me proud to call Best Upon Request my employer. I truly believe in the mission of the company and feel surrounded by exceptional people every day. Our company is a network of honest, loyal and hardworking individuals intertwined with the purpose of bettering the lives of those around us ... Best Upon Request truly exemplifies integrity and greatness."
-Reba, Sales Representative at Corporate Office (Cincinnati, Ohio) - "Trust is the major factor in our customers' use of our service. We go above and beyond to make certain that each client knows that they can be confident in our procedures and practices."
-Debbie, Lead Concierge at Wesley Medical Center (Wichita, Kan.)
For more information on Best Upon Request's concierge services, please visit the Our Approach section or contact us.
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| of customers agree or strongly agree Best Upon Request helped reduce their stress level. |
